Careers with Graber Manufacturing - Administrative Assistant

 

Reports to: Sales Manager


Status: Full-time


Paid: Hourly

Primary Purpose:

Our company is seeking an Administrative Assistant to manage the office and handle duties for upper management. We are looking for an individual who is efficient and comfortable being a member of a team. The ability to multi-task, while maintaining complex schedules and managing administrative support, is essential. Assuring a steady completion of workload in a timely manner is key to success in this position.

The position requires good time management and a great deal of initiative, flexibility, reliability, patience, and attention to detail as they manage many different tasks.

 

 

• Answer incoming calls and assume other receptionist duties

• Respond to online chat functionality

• Prepare and enter detailed orders into business management system

• Complete credit applications for customers

• Provide tracking information and assistance to customers

• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken

• Ensure filing systems are maintained and current

• Maintain accurate accounts receivable documents and call on customers for payment when needed, including daily invoicing and cash receipts/credit card payments

• Record and take payment information from customers via credit card, checks, and electronic fund transfers

• Complete necessary shipping documentation, including international documents, packing slips, and bills of lading

• Maintain and monitor office supplies inventory and product samples

 

• Other duties as assigned by the manager.

 

• Assertive, self-directed and ambitious with a can-do, helpful attitude
  
  
• Proficient in Microsoft office, Outlook/e-mails, and web applications
  
  
• Familiarity with order entry software
  
  
• Knowledge in accounting with some experience in customer service
  
  
• Professional and articulate verbal and written communication style
  
  
• Ability to manage multiple tasks and conflicting deadlines
  
  
• Willing to work in a team/group environment

 

This job operates in an office environment. This position routinely uses standard office equipment such as computers, internet phones, copiers.

 

Certifications/Licenses:

None required.

 

Travel:

Minimal if any.